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About Canna Care Docs…

Canna Care Docs, is the specialist in cannabis medicine. Powered by Sail, we are on a mission to solve the issue of cannabis access for patients. We’re passionate about improving our patient’s quality of life and bringing cannabis into mainstream healthcare.

Why Work for Canna Care Docs?

Our team is a dedicated, fun, compassionate group of people full of positive energy. Does this sound like the place for you? Days can intense but are very rewarding. You’ll see yourself grow and evolve as you are presented with new challenges every single day. If a place where you can help people, grow professionally, and laugh every day sounds like a good place to work, come join us!

Job Responsibilities:

The Call Center Representative will be responsible for:

  • Report to Call Center Manager
  • Answer incoming calls from patients seeking information on locations and financial responsibilities
  • Respond to incoming emails in a prompt manner using email etiquette
  • Assist patients with registration
  • Understanding of the regulations and requirements for each State
  • Conduct outbound calls when required
  • Support Canna Care Docs culture of respect, trust and communication, and professionalism
  • Use sound judgment when handling calls
  • Ability to maintain composure when dealing with irate/difficult patients
  • Escalate calls to Call Center Manager as needed
  • Assist other locations on an as-needed basis

What You Bring:

  • Ability to multi-task
  • Computer Literacy
  • Willingness to learn new skills
  • High School or equivalent
  • Basic knowledge of Medical Marijuana legislation in the State you are working in helpful
  • Knowledge of Medical Marijuana and its application for patients helpful
  • Understanding of medical conditions and terminology helpful
  • Effective communicator via telephone and email
  • Excellent attention to detail and multi-tasking ability
  • Ability to work in a call center environment

Check us out before you apply at www.cannacaredocs.com and www.sailcannabis.co. If you think you have what it takes, submit your resume and cover letter. We will do our best to get back to you timely but due to the quantity of applications, only qualified candidates will be contacted.

Job Type: Full-time

Required education:

  • High school or equivalent

Job Location:

  • Fall River, MA

How to apply

Contact Us!


US Massachusetts Fall River