Customer Care & Social Media Specialist Full-Time

Growcentia

US Colorado Fort Collins

Details

Job Summary

Growcentia is a fast growing, new stage company in the organic soil additives industry; based in Fort Collins, CO, with both national and international customers.

We are dedicated to the highest quality standards and we are looking for the best individuals to join our team. Our strong team is passionate, positive and strives to deliver an exceptional customer experience with our patented products. If you are also passionate, positive, and feel you would be the perfect fit to our team, we encourage you to apply today.

Customer Care & Social Media Specialist.

The Customer Care & Social Media Specialist will be responsible for the performance of a variety of duties to ensure a smooth flow of business activities.

Responsibility/Main Job Tasks:

  • Respond to customer inquiries on multiple platforms using consistent and effective messaging, maintain good customer relations and resolve problems
  • Assist in brainstorming effective Social Media campaigns and fresh content creation; be a forward-thinking creative champion in this area
  • Perform related administrative duties such as word processing, and maintaining customer databases and record systems
  • Maintain regular contact with other departments
  • Complete special projects and miscellaneous assignments as required
  • Keep management informed of area activities and of significant issues

Requirements:

  • University Degree/College Diploma
  • Minimum 1-2 years working experience in business
  • Prior proven social media campaigns
  • Effective communication skills with individuals at all levels of the organization
  • Superior writing skills - ESSENTIAL
  • Computer literate, including effective skills in accounting software, MS Word, Excel and e-mail.
  • Able to work efficiently as a part of a team as well as independently
  • Able to work well under pressure and meet deadlines
  • Able to juggle multiple tasks/projects efficiently
  • Good organizational, time management and prioritizing skills
  • Strong work ethics and self starter

Preferred:

  • Experience in making updates to WordPress based websites
  • Experience in/knowledge of SEO optimization
  • Experience in/knowledge of the agriculture or cannabis industries

Job Type: Full-time

Job Location:

  • Fort Collins, CO

Required education:

  • Bachelor's

Required experience:

  • Social Media Marketing: 3 years
  • business: 3 years

How to apply

Contact Us!

Location

US Colorado Fort Collins

Overview