We now provide credit and debit card
processing for Cannabis & Crypto currency mining,
trading platforms, wallets and ICO’s…

Customer Service Specialist Full-Time

Organicix, LLC

US Las Vegas

Details

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Job Description:
About the position:We're looking for a Customer Service Specialist to join our team of dedicated support members. Specialists actively contribute to excellence in customer service -- they love people, they love technology and they are passionate about connecting customers with the right solutions.If you enjoy vaping and want to be known as the "expert" in the technology then you'll fit right in. We encourage cannabis users and those who are experienced in vaping to apply.


Job Requirements:
Duties and Responsibilities:Engages 60-80 customer daily via phone, chat and email utilizing Zendesk.Receives and completes repair services on warrantied products.Prioritizes customer demands and needs across email, chat and telephone channels.Concise and articulate in speech and writing; enjoys wordsmithing customer correspondence.Cultivates ongoing customer relationships through follow-ups and personalized service.Manages difficult or emotional customer interactions professionally and gracefully.Quickly assesses issues and finds best solutions quickly.Collaborates with team members to find new processes and department solutions.Skills and Abilities:Confident communicator, builds rapport and relationships with easeGenuine interest in people and concern for customersEnergetic and thrives in a fast-paced dynamic environmentCan shift modes easily and interact with all walks of lifeExperience using Microsoft word and excelQualifications:Minimum 1 year of Customer Service/Technical Support experienceProficient using helpdesk softwareProficient in Microsoft Office SuitePosition details:Full Time, 8:30am - 5:30pm, Monday-FridayHealth, Dental, Vision, Profit Share, PTOFun and Innovative environment and a team that strives for excellence.

How to apply

contact us!!!

Location

US Las Vegas

Overview