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Dispensary Asst. Manager Full-Time




Our Site: HempStaff

Medical Marijuana Dispensaries in the Greater Boston area and the Brockton area have openings for an Asst. Dispensary Manager! Previous Cannabis experience not required!
Position Assistant Manager
Reports to General Manager
The Assistant Manager will support the General Manager in all aspects of store operations. This includes coaching and developing the staff and providing leadership that will ensure the companys mission is delivered to every patient and customer. As leaders, they represent the company and must be a strong role model to their peers, assisting in brand presentation, developing new talent and driving results. The Assistant Manager must be able to maintain and operate the store on their own, as they will act as the Store Manager when the General Manager is not available. Employees must be able to approach the Assistant Manager with any and all problems they have.
Dispensary Agent/ Inventory Support:
Participate in the recruitment, training, development and success of all dispensary staff
Maintain a safe and secure environment
Encourage teamwork among employees
Perform daily observations of staff, providing both positive and constructive feedback
Ensure that work procedures are properly documented, and all established SOPs are followed to maximize work flow
Maintain a safe and secure work environment
Provide aid to employees through course correct, hiring and training, and task assignment
Work closely with newer employees to ensure that all policies and procedures are understood and followed
Schedule/ participate in end of month and end of year inventory audits and reconciliations
Make sure all product is properly organized in vault
Respond to all employee questions, suggestions, and concerns and resolve any staff conflicts
Respond to customer/ patient questions, suggestions, and concerns and resolve any external conflicts
Hold daily pre-shift meetings
Sales and Customer Service:
Analyze core metrics to better understand store performance in order to beat and exceed goals
Track/ monitor all employee and store sales daily to ensure optimal performance
Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions
Execute dispensary selling strategies through incentives, displays, internal and external marketing
View sales reports and communicate with team to identify sales trends and potential stock requirements
Utilize approved employee incentives to drive sales and boost morale
Provide complaint resolution to ensure satisfaction of all customers and patients
Own all customer feedback and provide customer/patient complaint resolution. If complaint needs to be moved to another department, follow up until resolved
Utilize customer and staff feedback to readily implement changes to improve customer service
Maintain the set inventory levels based on budgets
Daily Store Function:
Maintain store compliancy with all local, state, and federal regulations
Handle all cash counting and change distribution
Balance all employee drawers and daily sales reports
Implement and oversee security, reporting and cash management procedures related to opening and closing of the dispensaries
Maintain accurate record keeping of all necessary files required by the Department
Perform all daily opening and closing procedures
Ensure that sales floor is adequately stocked with product at all times
Keep track of all expiring products and promote sales as needed
Coordinate with inventory specialist to perform daily/monthly/yearly inventory audits and reconciliations
Maintain expired/damaged product log and send waste product back to the grow as necessary
Ensure all product received by vendors/ internal production is compliant
Handle all visits from state officials, providing all documents requested by the Department
Work with the packaging/ transport department when product orders are needed
Execute any compliance checks whether these are internal or external by the Department
A great attitude
Organizational skills
Must maintain organization, patience, and flexibility
Excellent leadership skills
Strong time management skills
Ability to multi task in a fast paced, high-volume environment
Communicate and present ideas clearly
Strong problem solving and decision making skills
Readily accepting of new challenges
Knowledgeable about the cannabis industry and all policies and laws
Detail oriented
Ability to pivot in an ever changing and challenging environment
Bachelors degree or higher
Previous cannabis experience is preferred but not required
2+ years in a high level management role
3+ years in a high-volume, fast paced, retail/customer service environment
Prior leadership experience is required
Must be 21+
Ability to pass a background check provided by the state
Reliable transportation
Ability to work nights, holidays, and weekends if necessary
Ability to pass a federal and state background check
Must be 21 or older
Experience with Windows based software and point of sale applications, technologically savvy
Must be authorized to work in the US
A passion for cannabis
Must be able to work 8-12 hour days, weekends, night shifts, and holidays
Ability to lift 25 pounds

How to apply

contact us!!!