We now provide credit and debit card
processing for Cannabis & Crypto currency mining,
trading platforms, wallets and ICO’s…

Entry-Level Software Sales/Support Associate Full-Time

Cultivera

US

Details

Our Site: Cultivera

Greetings Potential Applicant,
We are a rapidly growing enterprise software startup servicing the regulated cannabis industry and are looking for talented professionals to join our team.
We are currently hiring for entry level support and/or sales positions with incredible growth opportunity. This position is currently work from home/telecommute, but will be in an office in the Bend/Redmond, OR area within a year must be willing to re-locate. Employees are issued company laptop and equipment.
Our entry level support agents will start at $24,000-$30,000, depending on experience and skills, with a 90-day probationary period.
The position will work a 5 day on, 2 day off schedule that will mostly fall in normal business hours, but there is the potential for weekend and evening coverage needed in the future as well. Must have high speed, reliable internet at home and a reliable cell phone.
The initial primary responsibilities of this position are:
Become a Cultivera product expert
Provide industry-leading customer service
Communicate effectively with customers on basic help-desk requests
Apply critical thinking to troubleshoot complex client support issues
Document all call-ins and resolutions well
Conduct webinar training sessions
QA testing and documentation on upcoming releases
As a Cultivera product expert, you can grow into a few different career paths:
Onboarding Consultant
Support Manager
Training Consultant
Sales Executive
We are a lean team with a start-up culture and all of our team members wear many hats. Hard work is expected, but also rewarded.
Here are some fundamental skills and traits we are looking for in an ideal candidate:
Professional
Reliable
Tech savvy
Effective communicator
Customer service experience
Microsoft Excel skills
Here are some bonus skills and experience that could help set you apart:
Microsoft SQL Server
Crystal Reports
Software QA testing
Cannabis traceability software (Biotrack/MJ Freeway/Greenbits/etc)
Cannabis industry
WordPress
Technical writing
Located in a legal cannabis market/state
We expect a high volume of responses for this exciting opportunity. To ensure your resume is reviewed PLEASE follow these instructions:
Include a cover letter as the base text in your email reply (not as an attachment). In this cover letter, please keep it short and sweet but make sure to:
Tell us why you think youre a good fit
Highlight any of your bonus skills or experience
Include your resume in PDF format
Salary: $24,000.00 to $30,000.00 /year with periodic reviews and raises at the companys discretion

How to apply

contact us!!!

Location

US

Overview