Patient Receptionist

Santa Ana, CA

$12 per hour - Full-time, Part-time

Southern Orange County’s premier, licensed, legal and regulated, cannabis club is seeking qualified and professional candidates to join our team as a “Patient Receptionist.” As a Patient Receptionist, you serve a critical role in creating a unique experience for our patients, as you are the first and last person they interact with. We proudly serve the cannabis community, unlike anyone else, offering innovative approaches and programs that not only offer a safe, comfortable and clean environment, but which also elevates the quality of care, service and support our patients receive. If you are passionate about cannabis, people, a quick learner, detail-oriented and organized, responsible and eager to learn and grow in a fast-paced and fun environment, then please read on, as this might be for you.

Core Job Duties:

  • Strong Customer Service skills: Must have a great, outgoing attitude along with a hard work ethic.
  • Greet all patients with a warm and welcoming reception.
  • Process paperwork for new patients.
  • Checking in returning patients.
  • Update patient files.
  • Maintaining organization of reception.
  • Managing incoming emails.
  • Managing the flow of patients into the dispensary.
  • Answer the phone and use the opportunity to speak to the patient about visiting the dispensary. The phone is a sales opportunity.


  • Must be 21 years of age or older.
  • Must have a current medical marijuana recommendation.
  • Experience with medical cannabis.
  • Must be reliable and honest, tardiness or missed shifts will not be tolerated.
  • Must be willing to work evenings and weekends
  • Willingness to cover other shifts.
  • Knowledge of medical marijuana.
  • Strong computer skills in Word, Google Docs and various applications.
  • Maintain all menus daily.
  • Assist in daily housekeeping.

Please submit a resume, a short cover letter and include your hours of availability. We will be conducting interviews based on applicants timely and accurate response.

Job Type: Full-time

Required education:

  • High school or equivalent

How to apply

Contact Us!


US California Santa Ana